Customer Satisfaction Survey: Simark Controls

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Customer Satisfaction Survey

Customer Satisfaction Survey

As part of the Simark Controls Ltd. continuous improvement process, it is important for us to receive customer feedback on our products and services. We request that you please take a short time to evaluate our performance on the items listed below as they are applicable to you and your experiences with Simark Controls Ltd.

	Did the quotation meet your needs?
	Was your Sales Representative available and knowledgeable?
	Were you satisfied with the quality of product you received?
	Did your product arrive on time?
	Were all of the required documents provided?
	Were you kept informed of the status of your contract or order?
	Were the drawings produced comprehensive and complete?
	Were your expectation met in the Engineering process?
	Were all of your inquires responded to in a timely manner?
	Would you purchase from Simark Controls Ltd again?

	What areas can we improve on?

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